Rainbow Tourism Group (RTG) has invested US$2 million into the refurbishment of Montclair Resort and Conference Hotel in Nyanga, with sustainability, operational efficiency and responsible tourism emerging as key pillars of the upgrade.
The investment, which began on 1 June 2026 and is expected to be completed by 31 July 2026, is part of RTG’s broader Environmental, Social and Governance (ESG) strategy aimed at modernising its hospitality portfolio while reducing the environmental footprint of its operations.
RTG Group Chief Executive Officer Tendai Madziwanyika said the investment demonstrates the company’s confidence in the Eastern Highlands as a growing tourism destination.
“The Eastern Highlands is one of Zimbabwe’s most spectacular tourism assets and we believe it has immense potential to become the country’s next major tourism destination alongside Victoria Falls,” said Madziwanyika.
“Through investments such as this refurbishment, RTG is playing its part in opening up the region, enhancing tourism infrastructure and creating experiences that attract both domestic and international travellers.”
The refurbishment is being carried out in phases while the hotel remains operational. The first phase, covering the Northern Block and Western Block A with 49 rooms, is expected to be completed by the end of June, while the second phase covering the Southern Block and Western Block B, comprising 56 rooms, is scheduled for completion in July.
The upgrade will see the installation of energy and water-efficient systems, including low-flow flushing technology expected to reduce water consumption by up to 30 percent, as well as smart energy key-card systems that limit electricity use by ensuring room utilities operate only when occupied.
It is also said that the refurbishment will also improve the hotel’s resource efficiency through upgrades to plumbing, electrical and heating systems, while enhancing guest facilities with modern technology such as IP Smart TVs and charging points with USB and USB-C ports.
Beyond infrastructure improvements, the investment reflects RTG’s push towards sustainable tourism through its RTG Agro Initiative, which promotes local food production and a farm-to-table model.
Montclair Resort & Conference Hotel is currently producing horticultural crops including potatoes, tomatoes, onions, broccoli, carrots, peppers and fresh herbs for use in hotel operations.
The initiative reduces reliance on external suppliers, cuts food transportation emissions and supports local circular economy approaches by strengthening links between hospitality and agriculture.
The refurbishment comes shortly after Montclair Resort & Conference Hotel achieved ISO 9001:2015 certification from the Standards Association of Zimbabwe (SAZ), making it the seventh RTG property to attain the internationally recognised quality management certification.
Madziwanyika said the certification reinforces the company’s commitment to quality service delivery, operational efficiency and continuous improvement.
“For us, ISO is not merely a certification; it is a commitment to consistency, quality and continuous improvement,” he said.
RTG acquired Montclair Resort & Conference Hotel in 2025 and has since expanded the property’s room inventory from 85 to 105 rooms through space optimisation, including converting selected suites and office spaces into additional guest rooms.
The company said the refurbishment forms part of its wider strategy to strengthen Zimbabwe’s tourism competitiveness while creating sustainable value for guests, employees, communities and shareholders.
